Website Terms & Conditions

Overview

By using this website, you agree to these terms. If you do not agree, please do not use the site.

“We”, “us”, and “our” refers to 100 Knives. “You” refers to any user of the website.

Use of Website

The content on this website is provided for general information only.

While we aim to keep everything accurate and up to date, we make no guarantees regarding completeness, accuracy, or suitability. Any reliance on the information provided is at your own risk.

We may update or change these terms at any time by publishing updates on the Website.

Products

We aim to represent each piece as accurately as possible.

All products are handmade. Variations in finish, tone, or detail are part of their nature and are not considered defects.

Orders, Returns & Delivery

All purchases made through the Website are governed by our Terms of Sale.

Orders are processed after full payment is received.

Shipping is handled via third-party carriers and delivery timeframes may vary.

Returns and refunds are handled in accordance with Australian Consumer Law and our Terms of Sale.

Auctions

Auctions are used for selected pieces as an alternative to first-come, first-served.

All auction purchases are governed by our Terms of Sale, including bidder obligations, payment timeframes, and consequences of non-payment.

Platform & Control

We reserve the right to:

  • refuse or remove bids;
  • cancel, extend, or modify auctions;
  • restrict, suspend, or remove user access;
  • remove or edit content or activity on the Website.

We may take these actions where we reasonably believe there has been misuse, non-compliance, or behaviour inconsistent with these terms.

We are not responsible for missed bids or errors caused by technical issues, connectivity problems, or device limitations.

Accounts & Access

An account may be required to access certain features of the Website, including bidding.

We may require email verification before allowing participation in auctions or other activities.

You agree to provide accurate and complete information when interacting with the Website.

Communications

We may contact you in relation to your account, purchases, bids, or registered products, including for transactional, administrative, or safety-related purposes.

Product Registration

You may choose to register your product with us.

Product registration is optional and allows us to contact you if necessary in relation to your product, including for updates, care information, or safety-related notices.

Pricing & Currency

Prices may be displayed in currencies other than AUD for convenience.

These are indicative only. All transactions are processed in Australian Dollars (AUD).

Liability

To the extent permitted by law, we are not liable for any indirect or consequential loss arising from use of this website or participation in auctions.

Nothing in these terms excludes rights under Australian Consumer Law.

Intellectual Property

All content on this website is owned by or licensed to 100 Knives.

You may not reproduce, distribute, or use any content without permission, except for personal, non-commercial use.

Third Parties

We may link to external websites for convenience.

We are not responsible for their content, availability, or practices.

Privacy

We respect your privacy and handle personal information in accordance with Australian Privacy Principles.

Please refer to our Privacy Policy for details.

Jurisdiction

These terms are governed by the laws of New South Wales, Australia.